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Policies, Terms and Conditions:

Tube Shocks orders:


 No cancellations or refunds


You are placing a custom order that can not be cancelled or returned for any reason.  We customize these shocks to fit your application and it generally takes 1-2 weeks, although some orders take longer and once an order is placed it can not be cancelled or returned.  Payments may be made by credit card, check or money order.  Checks and money orders will require additional time for processing.  To place an International orders please call 970-513-8283 or email to mark@shocks2springs.com

 

Sales Tax

Colorado sales tax is charged on instate orders as required by law.

 


If your product doesn’t don’t fit, please call for tech support. We will help troubleshoot the problem and authorize an exchange if necessary.  If you have a warranty claim, see details stated below

 

Tube Shock Warranty

All heavy duty, extra heavy duty and coil over shocks (unless stated otherwise on the invoice or used off road, racing or commercial use) provide the original purchaser with a limited lifetime warranty that covers the repair or replacement of any defective shock(s).  The warranty on air shocks is 5 years from date of purchase.  All warranty claims must be returned freight prepaid with a copy of the invoice for our warranty inspection.  A-1 Shock Absorber Co., Inc. retains the right to final determination of a warranty claim’s validity. This warranty does not cover labor costs or claims for damage to vehicle or consequential damage. Claims for shocks that have been improperly installed, used or are damaged are specifically not covered.

 

 

Steering Rebuilding:

Your order will be processed quickly and once it is placed it can not be cancelled.  Payments may be made by credit card, check or money order.  Checks and money orders will require additional time for processing.  To place an International orders please call 970-513-8283 or email to mark@shocks2springs.com

Steering Warranty

All rebuilt steering gears are warranted to the original purchaser for 1 year (unless specified differently on the invoice) covering repair or replacement of any unit found to be defective. All warranty claims must be returned freight prepaid with return authorization and a copy of the invoice to our plant for our inspection.  A-1 Shock Absorber Co., Inc. retains the right to make a final determination of all warranty claims.  This warranty is limited to the cost of the item.

Limited Lifetime Warranty, 1933-1956 Fords

This warranty is offered on some 34 – 56 Ford Manual Steering gears under our REMAN program. Same terms as above except a Limited lifetime warranty. This warranty will be stated on your invoice if it applies to your gearbox.

Sales Tax

Sales tax is charged on instate orders as required by law.

Wrong item received

We will replace incorrect item and pay return standard ground shipping charges.

  

Policies: Shipping

We normally ship UPS or USPS depending on which carrier better suits your shipment. Some items will have limited shipping options and these will be stated in the ad.  We can use different shippers if you call your order in.  International customers are responsible for all freight charges, customs, duties, brokerages fees, taxes and any other related fees.

Disclaimer

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices are subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect  prices. We reserve the right to refuse to sell to anyone for any reason.

Privacy Policy

A-1 Shock Absorber Co., Inc. will not sell you personal information. A-1 Shock Absorber Co., Inc may disclose user information when we believe, in good faith, that such disclosure is reasonable necessary to comply with the law, enforce or apply the terms of our contract, or protect the rights, property, or personal safety of A-1 Shock Absorber Co., Inc, our  users or others.

 
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order: All items shipped from one location will be combined for best ship cost. Products that are being made per your custom order will be shipped when completed.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. A-1 Shock Absorber Co, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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